How to Start a Ghost Kitchen

The consensus is that ghost kitchens could be the next big thing in food. The ability for restaurants to take 100% of their orders remotely and operate off of delivery is a huge money saver and looks attractive to many. If you don’t know, ghost kitchens are restaurants that are only available via mobile ordering through either first-party or third-party delivery apps. This gives ghost kitchens the unique opportunity to save on rent and staffing costs. At the moment, ghost kitchens are trendy, and if you’re interested in starting your own, this is a great place to start.

Choose your location

Drive-thru and lobby sales have driven The food industry to put a massive importance on location. But ghost kitchens are different, 100% of your sales are remote so you don’t need to worry about having foot traffic or a flashy building. When you operate a ghost kitchen, your money is better spent on labor or upgrading your infrastructure.

Design the kitchen

When designing your ghost “kitchen” keep your employees in mind. Creating an efficient work environment is beneficial to you and will keep your employees happy. For instance, dishware should be stored near a sink and food items should be kept near the food prep station.

Consider your POS options

The most important tech that you’ll be including in your ghost kitchen is by far a POS system. As a ghost kitchen, it will be your lifeline. Find a system that is 100% reliable and has the ability to integrate with delivery apps as well as custom in-house apps if you decide to go down that route further on.

In-house vs. third-party delivery

Now that you’ve picked out your hardware, it’s time to decide if you’ll use a delivery service like Uber Eats and GrubHub or if you’ll start your own in-house ordering platform. Traditionally, third-party services take commissions, pushing more companies to develop their own ordering platform despite the high upfront cost.

Plan the installation

There are going to be a lot of moving parts in your new ghost kitchen, so you want to make sure installs go as smoothly as possible.  That’s where companies like CUSITech come in. Our experienced project managers and technicians are here to help plan and install hardware like POS systems that are crucial to your success as a ghost kitchen. 

CUSITech provides a single point of contact to manage the planning, surveying, installation, and implementation of these projects with our nationwide skilled W2 technicians, so you can hit go-live dates on time and on budget. Give us a visit today:


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