QSR technology is constantly evolving, and it’s important that you stay on top of the latest industry trends. These five QSR technologies are going to be game changers for your restaurant:
1. Integrated POS System
An integrated POS system is a key component to your successful restaurant. It allows you to manage inventory, track sales, and improve customer service.
The first thing you should do is consider how integrated a POS system needs to be. Some restaurants have POS systems that are only integrated with the point-of-sale technology (the cash register). In this case, it may be easier for them to opt for an all-in-one device that combines their tablet or computer with their cash register functions.
On the other hand, if your restaurant has multiple locations that need access from different offices but share a common database or inventory system then it might make sense for you to invest in an enterprise solution that connects all of these systems together under one umbrella management platform (EMS).
2. Automated Ordering
Automated ordering is a great way to increase efficiency in the kitchen. It allows you to track real-time inventory levels, manage orders electronically, and even reduce errors.
For example, if your store uses an automated ordering system with an integrated POS (point of sale) system that tracks inventory levels and lists which items are available for purchase, then you can fill customers’ orders much faster than if you had to manually search through shelves looking for what they want. This means that customers will receive their food quicker – increasing satisfaction and reducing wait times – which may lead them to return more often.
Another benefit of automated ordering is accuracy: When orders are placed electronically rather than verbally over the phone or via a handwritten ticket at the register, there’s less chance of human error being introduced into the equation by spelling mistakes or misreading handwriting; this means fewer mistakes making it onto your customer’s plate! Automated systems also help with consistency across all locations because each location will be using the same software program (or app).
3. Self-Order Kiosks
Self-order kiosks are a great way to speed up the ordering process and reduce wait times. Customers can place their orders in a way that is comfortable for them, which will help to increase sales. They can also reduce errors made by employees, thereby reducing labor costs.
The use of self-service technologies will only continue to grow as consumers demand faster service and retailers seek ways to improve efficiency. In fact, according to the Food Marketing Institute (FMI), nearly half of all grocery stores have implemented some form of self-service technology within the last two years alone!
4. Customer Loyalty
Loyalty programs are one of the best ways to keep customers coming back for more. Make sure your program is easy to use and rewards your customer for their loyalty.
Offering loyalty points or discounts based on purchases allows customers to get something back in return when they return again and again, which will help keep them coming back! Take a look at some of these customer loyalty examples:
- McDonald’s Monopoly – The fast-casual chain has an annual game that runs over several months during which customers collect Monopoly game pieces by purchasing certain menu items. One piece could give you a free sandwich or others may lead you down the path toward winning prizes like gift cards or trips to locations around the world. This fun game encourages repeat visits and keeps customers interested in trying new things from time-to-time even if it doesn’t benefit them directly!
- Six Flags Magic Mountain Pass – If you’re looking for something more permanent than a loyalty program but still want something that benefits visitors often enough so they don’t forget about it, consider offering passes such as this one where guests pay less per day based on how many days were already purchased at once!
5. Ghost Kitchen
The Ghost Kitchen is a technology that allows you to have multiple kitchens in one location. The Ghost Kitchen system allows you to have different menus at each location and even different prices.
Another benefit of this technology is its ability to expand your menu offerings without the need for additional space or equipment. For example, if you have an existing restaurant with an old oven but want to add grilled cheese sandwiches on their menu, you can use the Ghost Kitchen system to offer grilled cheese sandwiches at all of your other locations without changing anything about your current kitchen setup.
With the constantly evolving QSR technology, there are many ways to ensure that your restaurant stays ahead of the competition. From integrated POS systems to automated ordering and loyalty programs, these 5 QSR technologies will help you stay one step ahead of your competitors.