Today’s digitally-minded consumers expect faster, more personalized service in stores, and businesses need to make sure they can give them exactly what they want. Having the wrong POS in your storefront can slow down your staff and actually lose you money. Here are three things to avoid when upgrading your POS system.
Your System Is Too Slow
If your employees are waiting on the POS system to complete transactions, then your company is losing out on valuable time and money. If your store has 500 transactions a day, and your POS system takes ten seconds longer to execute the transaction, then you are losing over an hour of employee productivity a day! That hour would be better spent serving more customers or completing other tasks. New POS systems are made with this in mind and will save your business time and money.
No Support for Mobile Wallets
Convenience is driving consumer behavior faster than ever, and mobile payments are expected to increase to 15.5% of all transactions by 2024. Many POS systems don’t accept mobile wallets or contactless cards, leading to longer lines and angry customers.
This means having a POS system that doesn’t accept Apple or Google pay is a liability to your business.
One of the biggest challenges with POS systems is keeping them secure. With numerous transactions a day and large amounts of data being transported, POS systems are a prime victim for cybercriminals. One of the most common problems comes from malware. Malware can access your system through different points and can then collect any unencrypted data. When purchasing a new POS system for your business, make sure it offers security features from the PIN pad to data encryption.
CUSITech provides a single point of contact to manage the planning, surveying, installation, and implementation of these projects with our nationwide skilled W2 technicians, so you can hit go-live dates on time and on budget. Give us a visit today: https://cusitech.com/services/qsr/